2025-04-23 09:52:43

I just logged into the app and the $86 in my wallet disappeared, and when I tried to trade futures, a notification popped up saying that I couldn't trade futures. Do you know why this is happening?

JST1,48%

APP-10,4%

WHY-1,79%

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Youyi

· 2025-04-23 09:52

Dear user, hello. Please be patient and pay attention to the subsequent announcements and market display conditions. We are currently addressing the issue actively, and we apologize for the inconvenience caused. Additionally, for related financial issues, you can contact our online customer service (click on the avatar in the top left corner of the app - click on the customer service icon in the top right - click on customer service - type in the chat box to reach customer service) and provide relevant screenshots of your issues for further assistance.

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