A certain Web3 platform recently launched a new user feedback system.



From now on, users can directly submit bug reports on the official website and communicate with customer service in real-time. In the past, when encountering issues, users had to go to social media to send private messages, but now there is a proper channel.

This update mainly addresses two pain points: first, improving issue resolution speed; second, making information exchange between the team and users smoother. The platform aims for user feedback to be seen and resolved more quickly.

In simple terms, it has streamlined the service process and reduced the time users spend troubleshooting.
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GamefiGreenievip
· 22h ago
Finally, no need to go to Twitter to crazy @Official anymore. This feedback system is truly a timely rain.
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GasFeeCryvip
· 12-14 15:52
Finally, I don't have to crazy @-mention customer service on Twitter anymore. This time, it's really more comfortable.
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MoonRocketmanvip
· 12-13 06:20
Finally, no more chattering under Twitter posts. This launch window is quite particular.
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AirdropHustlervip
· 12-11 18:16
Finally, I don't have to send private messages everywhere like a dog anymore. It's kind of interesting.
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ParallelChainMaxivip
· 12-11 18:15
Finally, no need to run around asking the officials everywhere, just confront them directly on the website. This is the civilized way haha
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FundingMartyrvip
· 12-11 18:12
Is it really just now being implemented? I waited half a day for private messages before, and I couldn't get a reply. This time, at least it looks decent. --- Wow, finally no more hitting walls everywhere. There's a proper place to report issues. --- Just need the speed to improve, don't let it be system issues with people but no one to handle them. --- Not bad, at least it seems to have solved the most annoying process. --- Hey, if it could really reply to me instantly, I’d believe it. --- Finally got something going. Why didn't I think of making something like this before?
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GasGuzzlervip
· 12-11 18:02
Finally, no need to message everywhere privately. Providing feedback on the official website for this operation earns me a full score. I'm just worried they might be the kind of people who "see it" but let it sink without a trace.
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RealYieldWizardvip
· 12-11 18:01
Finally no longer having to beg on Twitter like a beggar haha --- Online customer service? This time it won't be a robot again, right... --- Wow, Web3 has finally learned what user experience means, not easy --- Quick feedback processing? Let's see first, these projects all love to shoot blanks --- Girls, go for it! Having official channels is definitely more comfortable than shouting into a black hole --- Sounds good, but how many problems can they actually solve before bragging? --- This is the way it should be. When will other platforms learn? --- I just want to know how long customer service takes to respond, don’t turn into a zombie department again
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OnChainDetectivevip
· 12-11 17:47
Wait, is this feedback system really live? Why don't I see any large fund flows on the chain... Could it be that it's being tested quietly first?
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