On-chain investigator ZachXBT has exposed a meticulously disguised payment platform customer service scam involving a fund scale of up to $2 million. This case once again reminds us that social engineering scams remain the most difficult attack vector to defend against in the crypto space. The scammers impersonate official customer service to interact with victims, using false account anomalies, security verification, and other excuses to trick users into revealing wallet private keys or authorizing risky transactions. The significant losses suffered by victims in this incident demonstrate that even users with some experience are easily caught. The key point is: official platforms will never proactively ask you to provide private keys, seed phrases, or authorize sensitive operations — this is the simplest bottom line to identify scams. It is recommended to enable multi-signature wallets, hardware wallet cold storage, and remain highly vigilant against all contacts claiming to be official.
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ProposalManiac
· 01-08 09:31
The lesson of 2 million USD, in simple terms, is a governance vulnerability caused by social engineering — the platform didn't implement a proper identity verification mechanism, and users didn't establish a complete defensive game-theoretic balance. Historically, from MT.GOX to Luna, the lessons keep repeating, fundamentally because the incentives are incompatible.
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BrokeBeans
· 01-07 08:25
2 million USD is gone just like that, I really can't hold it anymore
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For private keys, just report anyone who asks for them, there's nothing more to say
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Still need a set of hardware wallet and cold wallet, it's too troublesome but unavoidable
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These social engineering scams are really hard to defend against, even big investors can get caught
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Always remember one thing: the official will never ask you for your private key, period
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2 million, everyone, how brave do you have to be to fall for this
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Multi-signature wallets should have been popularized long ago, it's a bit late to realize now
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I just want to know when this 2 million can be recovered
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Every time I see this kind of news, I have to add extra security to my wallet, so tiring
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Official customer service scams are foolproof, human weakness at its best
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SchroedingerGas
· 01-06 00:45
2 million dollars just gone like that, social engineering tricks are really hard to defend against
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The official never proactively asks for private keys, remember this and you'll win
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Another bloody lesson, hardware wallets really need to be prepared
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Experienced people have all fallen for it, so am I just a newbie offering myself on a platter?
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Imitating customer service is too clever, I can't even tell real from fake anymore
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Multi-signature wallets should have been standard long ago, otherwise it's just gambling with luck
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ZachXBT has caught another big fish this time, social engineering scams are always a black hole
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I've seen too many failures, just one principle: the official will never ask you for your keys
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Cold storage is the way to go, storing coins in a hardware wallet makes me feel more at ease
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AllTalkLongTrader
· 01-06 00:32
2 million dollars just gone like that? Social engineering scams are truly bloodless killers.
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So once you tell someone your private key, it’s basically giving them your wallet, right?
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Fake customer service and account anomalies again... This trick is played out. Wake up, everyone.
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Multi-signature cold wallets really need to be set up, or else you’ll be worried every day.
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Users with some experience can be fooled, so how can us newbies not just hand over the money?
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The official will never proactively ask for your private keys. This phrase should be engraved in every beginner’s mind.
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ZachXBT uncovered another big scoop; this guy is truly dedicated.
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Scammers’ creativity is incredible; they can come up with such detailed disguises.
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It seems that human vulnerabilities are more deadly than technical flaws.
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I need to buy a hardware wallet, or the psychological pressure will be too much.
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CryptoSurvivor
· 01-06 00:21
2 million USD gone just like that... Social engineering tricks are really top-notch, even veterans can't defend against them
Really, no matter who asks for the private key, don't give it out. That's the bottom line of the bottom line
Another bloody case, I need to take out my hardware wallet quickly
By the way, when official customer service contacts you, it's basically a scam. Remember this, and that's enough
ZachXBT exposes these kinds of cases every time, I have to warn my friends again... exhausting
Multi-signature wallets are indeed powerful, although a bit of a hassle, but a hundred times better than losing everything
On-chain investigator ZachXBT has exposed a meticulously disguised payment platform customer service scam involving a fund scale of up to $2 million. This case once again reminds us that social engineering scams remain the most difficult attack vector to defend against in the crypto space. The scammers impersonate official customer service to interact with victims, using false account anomalies, security verification, and other excuses to trick users into revealing wallet private keys or authorizing risky transactions. The significant losses suffered by victims in this incident demonstrate that even users with some experience are easily caught. The key point is: official platforms will never proactively ask you to provide private keys, seed phrases, or authorize sensitive operations — this is the simplest bottom line to identify scams. It is recommended to enable multi-signature wallets, hardware wallet cold storage, and remain highly vigilant against all contacts claiming to be official.