2026-01-08 20:28:07

The conversation around AI needs a reality check. While mainstream media keeps pushing the 'AI bubble' narrative, major financial institutions are painting a different picture behind closed doors. Goldman Sachs' recent analysis shows 78% of customer service roles could be automated right now—not years from now. That's not speculation or hype. It's current market reality. The disconnect between what's being publicly discussed and what institutional research actually reveals is striking. Understanding these labor market shifts matters if you're thinking about long-term economic positioning and how market dynamics will reshape sectors.

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VitaliksTwin

· 01-10 13:15

78% of customer service positions can be automated right now, and this number is truly staggering.

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LowCapGemHunter

· 01-10 06:39

Hey, Goldman Sachs' data really can't hold up anymore. Saying that 78% ratio would just invite criticism.

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SelfCustodyBro

· 01-09 14:24

78% sounds pretty scary, but the real question is what to do about those unemployed people. Goldman Sachs says one thing behind the scenes, but on the surface, it's another—this is just Wall Street's usual operation...

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OnchainHolmes

· 01-08 20:58

78% of customer service positions can be automated right now? Financial institutions, this data is pretty intense. The media is still hyping the bubble.

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ChainChef

· 01-08 20:58

ngl, that 78% automation figure is the real recipe here—not the hype everyone's seasoning the headlines with. goldman's got the raw alpha while twitter's still debating whether AI is half-baked or fully cooked. the market appetite for labor disruption is already simmering, no matter what the mainstream flavor-of-the-month narrative says. been marinating on this for weeks tbh

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OnchainDetectiveBing

· 01-08 20:57

78% of customer service positions can now be automated, and this data is truly shocking... Big companies are secretly researching it.

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GhostAddressHunter

· 01-08 20:56

78% this number is a bit scary, but to be honest, reports from institutions like GS are definitely more reliable than self-media hype.

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All-InQueen

· 01-08 20:50

78% of customer service positions can now be automated. This data is truly shocking. No wonder major organizations are secretly planning their strategies.

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AirdropAutomaton

· 01-08 20:49

78% of customer service positions can now be automated? Ha, big organizations have already been calculating this behind the scenes, while we're still arguing in the media about the bubble.

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GasWaster69