According to Salesforce's official WeChat message, Spring'24 announced that EinsteinCopilot will land on Salesforce in February 2024. The generative AI chatbot will be used across the entire Salesforce product suite. According to reports, EinsteinCopilot is applied in CRM applications to intelligently respond to any user queries.

According to official news, RPS Network, a Web3 infrastructure company, has officially joined the Chainlink BUILD program. As a member of BUILD, RPS has access to Chainlink oracle services and technical support to accelerate the growth of the RPS ecosystem. RPS Network is a CRM platform that uses gamification and AI to improve user targeting, retention, and customer acquisition. RPS is designed to leverage the AI data layer for enhanced user targeting and distribution channels, ultimately helping to better facilitate customer acquisition, enhance user retention, and provide a holistic engagement platform for Web2 and Web3 users.

According to a report by IT Home on November 2, according to the latest estimate report released by market research agency IDC, the global AI software market size will be $64 billion in 2022 and is expected to increase to $279 billion in 2027, with a compound annual growth rate (CAGR) of 31.4%. A recent IDC survey found that in the next 12 months, about one-third of respondents believe that organizations would prefer to purchase AI software from a vendor, or use in-house support and vendor-provided AI software for a specific use case or application area. This indicates the growing demand for AI solutions and highlights the need for a customized approach based on individual business needs. AI software includes AI platforms, AI applications, AI system infrastructure software (SIS), and AI application development and deployment (AD&_D) software, among others, with generative AI platforms and applications generating $28.3 billion in revenue by 2027. AI applications account for the highest share of AI software, accounting for about one-third of the total market revenue in 2023. This category includes collaboration, content workflow and management, enterprise resource management (ERM), supply chain management, production and operations, engineering, and customer relationship management (CRM) applications. The AI application category is growing at a CAGR of 21.1% over the next 5 years.

According to the Economic Information Daily, the "Digital Smart Chinese Medicine∙Innovative Sail" Seminar on the Digital Smart Development Strategy of Traditional Chinese Medicine was held in Beijing a few days ago. At the meeting, Gushengtang and Baidu Smart Medical, the "first stock in the Chinese medicine chain", announced that they will jointly carry out large-scale model cooperation in traditional Chinese medicine to create an AI large-scale model application platform in the field of traditional Chinese medicine in China, leading the intelligent development of traditional Chinese medicine into the "fast lane" . At the meeting, the "Gushengtang Traditional Chinese Medicine-Baidu Smart Medical" strategic cooperation on the large model of traditional Chinese medicine was officially launched. The two parties will actively deploy the innovative application of the generative dialogue large model of traditional Chinese medicine and AI intelligent equipment to provide patients, doctors and industry partners with intelligent services of traditional Chinese medicine . Around the above goals, Gushengtang TCM App and smart prescription monitoring and management platform were released at the same time. It is understood that these are the two major platforms independently developed by Gushengtang after the HIS prescription system, store digital management system, CRM management system and other information systems.

According to PANews news on June 19, according to DealStreetAsia, Vantient, a Singapore-registered Web3 customer relationship management (CRM) solution company, completed a financing of US$3.45 million, with Cercano Management (formerly known as Vulcan Capital), Saison Capital, and AC Ventures participating in the investment. , Vantient mainly provides on-chain and off-chain customer data aggregation and analysis services for enterprises and Web3 projects to support companies in acquiring, attracting and retaining their users.

According to PANews news on June 14, according to CoinDesk, the Web3 data platform Mnemonic completed a $6 million seed expansion round of financing, led by Salesforce Ventures, with participation from Polygon Ventures, Orange DAO, FIN Capital and FJ Labs. Salesforce will use the technology in its Web3-related customer relationship management (CRM) product.