China Life Insurance Xi'an Branch Shuyuanmen Marketing Service Department fined 10k yuan: Deceiving policyholders

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March 30 finance front-line news: According to the Administrative Penalty Information Disclosure Form of the Shaanxi Financial Regulatory Bureau, the Bookmen Marketing Service Department of the Xian Branch of China Life Insurance Company Limited was warned and fined 10,000 yuan for deceiving policyholders. At the same time, Zhao Chaolang (at the time serving as a personal insurance agent of the Bookmen Marketing Service Department of the Xian Branch of China Life Insurance Company Limited) was warned and fined 5,000 yuan for deceiving policyholders.

The following are the detailed information of the penalty notices:

Serial No.
Name of the party concerned
Number of the administrative penalty decision document
Main illegal and noncompliant acts
Administrative penalty measures
Decision-making authority
1
China Life Insurance Company Limited, Shaanxi Branch
Shaanxi Jin Fa Ju Zi〔2026〕12
Failure to use insurance clauses approved or filed in accordance with regulations
A fine of 150,000 yuan
Shaanxi Financial Regulatory Bureau
2
Wu Zhiguo〔at the time serving as the supervisor of the Group Business Department (Approval Expert) of China Life Insurance Company Limited, Shaanxi Branch〕
A warning and a fine of 10,000 yuan
3
Bookmen Marketing Service Department of the Xian Branch of China Life Insurance Company Limited
Shaanxi Jin Fa Ju Zi〔2026〕13
Deceiving policyholders
A warning and a fine of 10,000 yuan
Shaanxi Financial Regulatory Bureau
4
Zhao Chaolang (at the time serving as a personal insurance agent of the Bookmen Marketing Service Department of the Xian Branch of China Life Insurance Company Limited)
A warning and a fine of 5,000 yuan
5
Yinfabuyuan Marketing Service Department of the Xian Branch of China Life Insurance Company Limited
Shaanxi Jin Fa Ju Zi〔2026〕14
Providing policyholders with benefits outside the contract
A warning and a fine of 10,000 yuan
Shaanxi Financial Regulatory Bureau
6
Yang Liangliang (at the time serving as a personal insurance agent of the Yinfabuyuan Marketing Service Department of the Xian Branch of China Life Insurance Company Limited)
A warning and a fine of 2,000 yuan

A massive amount of information and precise interpretation—available in the Sina Finance app

Editor: Xiaolang Kuaili

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