Salesforce faces a class-action lawsuit over allegations of illegal AI training data.

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Salesforce is facing a class action lawsuit in federal court in San Francisco, accused of building AI XGen models based on a library of copyrighted books. Two authors, E. Molly Tanzer and Jennifer Gilmore, claim that Salesforce used hundreds of thousands of books from the RedPajama and The Pile datasets, including Books3 — a collection of over 196,000 books copied from Bibliotik.

Initially, Salesforce publicly listed “RedPajama-Books” as a training source, but later removed it and replaced it with the description “public language data source.” The lawsuit also alleges that the company continued to violate by commercializing technology through the Agentforce AI platform and the XGen-Sales template.

Legal experts argue that the plaintiff must prove actual financial damages, but if Salesforce intentionally overlooks the violations, the court may still conclude that the infringement was intentional.

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